Data protection

Privacy policy

Overview of the data processed through the website, the purposes involved, the legal bases relied upon, retention periods and user rights.

Last updated : June 12, 2026

Only service-relevant data is processed

No advertising trackers or third-party analytics detected on this version

Access, correction, objection and deletion rights are supported

01

Data controller

MonarQue Group S.A.S., acting for the activities operated under the Zingatia brand, is the data controller for the processing carried out through https://zingatia-agence.com.

For any request related to your data, you can write to contact@zingatia-agence.com.

02

Data that may be collected

Depending on how you use the website, we may process your name, organization, email address, phone number, contact message, project context and the minimum technical data required for operation and security.

When you choose to continue a conversation through WhatsApp, the prepared message is then transmitted through WhatsApp under its own terms and privacy rules.

03

Purposes of processing

Data is used to respond to your requests, prepare a diagnostic, support pre-contractual or commercial follow-up, organize useful exchanges around a digital need and protect the technical integrity of the website.

We do not sell your data and we do not operate this website as an advertising platform.

04

Legal bases

Depending on context, processing is based on your decision to contact us, the execution of pre-contractual steps, our legitimate interest in responding and securing the service, the administrative and accounting obligations that apply, and the general data protection framework provided by the Digital Code of the Democratic Republic of the Congo (Law No. 23/010 of 13 March 2023).

05

Retention

Non-contracted inquiries are kept for a period proportionate to commercial and relationship follow-up, then archived or deleted.

Documents, exchanges and records related to an engagement may be retained for as long as required for delivery, administrative follow-up, evidence and legal obligations.

06

Recipients

Data is accessible only to the people and service providers who need it in order to manage the relationship, technical operation, messaging or hosting of the service.

As of the latest update of this policy, no third-party advertising analytics or marketing profiling tool has been detected on the website.

07

Cookies and trackers

This version of the website uses only technical mechanisms necessary for rendering, navigation, font loading and normal application behavior.

If audience measurement, advanced personalization or retargeting tools are added later, this policy should be updated accordingly.

08

Your rights

You may request access, correction, restriction, objection or deletion of your data to the extent permitted by the applicable framework and by any retention obligations that apply to us.

To exercise your rights, write to contact@zingatia-agence.com and provide the information necessary to identify your request.

09

Security

We implement reasonable technical and organizational safeguards to protect data against unauthorized access, loss, alteration or inappropriate disclosure.