MonarQue Group S.A.S., acting for the activities operated under the Zingatia brand, is the data controller for the processing carried out through https://zingatia-agence.com.
RCCM: CD/KWZ/RCCM/26-B-00523. National ID: 14-14300-N00001Y.
Registered office: No. 900, Bunkeya Avenue, Mutoshi District, Manika Commune, City of Kolwezi, Lualaba Province, Democratic Republic of the Congo. Contact: contact@zingatia-agence.com.
Depending on how you use the website, identity and contact data may be collected, including your name, organization, email address, phone number, topic of request, message and any information you voluntarily provide.
Minimum technical data may also be processed for normal website operation, back-office session handling, application security and standard server technical logs.
Data is used to answer your requests, prepare a diagnostic, support commercial or pre-contractual follow-up, organize contact handling and protect the technical operation of the website.
When a request continues through WhatsApp, the redirection is used to let you send a prefilled message yourself to Zingatia.
Data is accessible only to the people authorized to handle commercial or operational requests, as well as to technical service providers strictly required for the website to function.
The website intentionally redirects to WhatsApp when the user chooses that option. Once the redirection is triggered, exchanges are also subject to WhatsApp’s own terms and policies.
No advertising tracker or third-party analytics tool was identified in the website code as of this update. The website relies on technical mechanisms required for core operation, back-office session handling and standard server-side technical logs.
No consent banner is currently implemented because no non-essential tracker has been identified in the website code. This must be reassessed whenever a new third-party service is introduced.
Non-contracted requests are retained for a period proportionate to commercial follow-up and relationship management, then archived or deleted according to operational needs.
Information related to a mission or contractual relationship may be kept longer when necessary for delivery, evidence, administrative follow-up or applicable legal obligations.
Reasonable technical and organizational measures are implemented to limit unauthorized access, loss, alteration and inappropriate disclosure.
The website and back office use session and authentication mechanisms intended to restrict access to non-public areas.
Subject to the applicable framework, you may request access to your data, correction, objection, restriction or deletion.
To exercise your rights or ask a question about the processing of your data, write to contact@zingatia-agence.com.
